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Mar 5, 2008

Corsair opens Service centre

Corsair a worldwide leader in design and manufacturer of high-performance memory and PC peripheral components, today announced the establishment of a 23 city India-wide network of service centres providing 10 year warranty support for Corsair’s full range of award winning memory solutions, USB drives and 5 years warranty for power supplies (PSUs). For resolution of warranty issues consumers are encouraged to contact Corsair’s toll free BSNL1800-425-54-64 number or email IndiaService@Corsair.com for directions to one of the 23 nationwide centres.

Corsair’s streamlined service network will enable us to resolve the majority of warranty issues within five working days and provide the premium level of support consumers worldwide have come to expect from Corsair. “The establishment of the nationwide service network sends a clear message to our sales channel partners and consumers that Corsair is taking a very strategic long term position in the India market,” commented Scott Thirlwell, Director of Sales for Asia. “The service centres provide assurance and a solid guarantee to consumers and allows our sales channel to focus 100% on the sales and long term brand building, knowing that Corsair products are backed by a rock solid 10 year warranty policy,” continued Thirlwell.“Our 10 Year Warranty on DRAM and USB drives is an industry first for India and demonstrates the faith we have in Corsair’s product quality and reliability” commented M.A. Mannan, India Country Manager.

The service centres provide assurance and a solid guarantee to consumers and allows our sales channel to focus 100% on the sales

Corsair has appointed Kaizen Infoserve Pvt Ltd.(formerly known as Kobian) as service representatives for Corsair products throughout India. Kaizen was chosen because of its extensive nationwide footprint and state-of-the-art online tracking system allowing customers to track product replacement status.
The Corsair service centres are operational in the following cities: Ahmedabad, Bangalore, Calicut, Chandigarh, Chennai, Cochin, Coimbatore, Delhi, Guwahati, Indore, Jaipur, Kolkata, Lucknow, Ludhiana, Mumbai, Nagpur, Nasik, Patna, Pune, Secunderabad, Surat, Vijayawada, Visakpatanam.

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