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Sep 27, 2007

Escape from telemarketing calls for BSNL users

Coimbatore: Bharat Sanchar Nigam Limited has announced that basic phone (bfone) i.e., landline customers who do not wish to receive telemarketing calls can register their request for including their number in the “Do Not Call Register” available with the BSNL.A release from the BSNL said that under the service, customers could bar the unsolicited commercial calls/SMS by registering under the head “Customer Care Portal” in the website http://www.tamilnadu.bsnl.co.in/.

To access this service, customers had to register by entering their telephone number and e-mail ID. The system would mail the unique password allotted to the customers to their given e-mail address.By using the user ID and password, the customers could open the service. To activate the service the subscribers should click “Add my Phone in Do Not Call ME” and then enter the phone details under the head “Add Phone Account”. Customers could also register via phone by dialling the Call Centre’s Toll Free Number 1500.

The facility could be availed by mobile customers by sending an SMS. The customers could send an SMS “DNC ACT” (for adding the mobile number in the DNC registry) or “DNC DEACT” (for removing the mobile number from the DNC registry) to 53733 or 3733.The BSNL has announced that the cash collection counters accepting telephone/mobile bills at Central Telegraph Office, Coimbatore 641 018, hitherto functioning from 9 a.m. to 1 p.m., will function up to 4 p.m. from September 24.

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