The NABH was established in 2005 to bring about a system of standard practices and thereby raise the quality of services in hospitals.The accreditation came to this hospital in the backdrop of the medical fraternity in the city pitching for voluntary scrutiny for it. Going in for it was only voluntary and not mandatory.
Dr. Raghupathy, accompanied by top-level administrators and heads of various departments of the hospital, said the institution had gone through a stringent and exacting process of scrutiny of its services and aspects of functioning – both medical and administrative. He said 26 other hospitals in the country had got the accreditation.
All aspects of functioning - from surgery and quality of equipment to the disposal of bio-medical waste - were studied by teams from the NABH. And, all these should comply with the standards set by the board. “A year’s efforts have culminated in our getting the accreditation. This has been made possible only through team work,” he said.
Chief Cardio-thoracic Surgeon S. Muralidharan said that with the public having the option of moving consumer courts over alleged faulty treatment, there was a need to set high standards of quality.Informed consent of the patients was got by explaining the disease and treatment in simple terms.
Their sign for consent was also obtained at the end of the explanation.The NABH standards called for patient-friendly hospitals. They should be able to locate the wards or diagnostic sections easily. Boards with the names of the wards would guide the literate patients and signage across the hospital would help poor people with very low literacy level.
Chief Cardiologist S. Natarajan said that among other measures, the accreditation and the responsibilities it entailed would help in proper documentation, especially when it was vital in medico-legal cases.